Dawn Piljek

Director of Esthetics

Description: Dawn Piljek serves as the Vice President of Spa Operations atFGG Spa, LLC, a leading franchisee ofHand & Stone Massage and Facial Spa, overseeing the performance and service strategy for over 60 spa locations across the U.S. With more than 20 years of experience in spa, esthetics, and operations, Dawn is a driving force behind scaling high-quality wellness experiences while preserving the personalized care that keeps clients coming back. In her role, Dawn manages all aspects of esthetic services from treatment innovation and technician training to customer experience and service delivery across a network of spas that collectively serve thousands of members monthly. Her unique ability to align hands-on esthetic excellence with operational consistency has made her a key player in helping Hand & Stone remain a top name in affordable luxury wellness.

Conference

09/18/2025 | 13:30 - 14:15